Shipping Policy

At Veltranixa, we strive to deliver your Jewelry Box order safely and efficiently.

Order Processing

Orders are typically processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
Processing times may vary during peak seasons or promotional events.

Shipping Time

Estimated delivery times:

United States: 5–10 business days
Canada: 7–12 business days
Europe: 7–15 business days
Australia & New Zealand: 7–15 business days
Other International Destinations: 10–20 business days

Delivery times are estimates and may vary depending on customs clearance, carrier operations, weather conditions, or other unforeseen circumstances.

Shipping Confirmation

Once your order has been shipped, you will receive a confirmation email containing tracking information (when available).

Shipping Address

Please ensure your shipping address is accurate before placing your order. We are unable to guarantee changes once an order has entered processing.

Lost or Delayed Packages

If your package is significantly delayed or appears to be lost in transit, please contact us. We will work with the shipping carrier to help resolve the issue.